The Point Brisbane Hotel finds efficiency with SiteMinder platform

Located in the cash of Australia’s sunshine point out, The Point Brisbane Lodge offers guests a deluxe household absent from house.

With 202 rooms and suites, attendees can delight in views of the Brisbane skyline, river, Tale Bridge, and surrounds. This sophisticated property is conveniently situated in the special internal metropolis village of Kangaroo Point, a short ferry trip from the heart of the city.

Whether it’s sport, tradition or pure relaxation you are soon after, all preferences are catered for, and visitors can also carry their enterprise together, with celebration facilities available for up to 120 guests.

Common Supervisor Aaron Roberts is liable for trying to keep every little thing operating easily.

Handbook procedures leading to complications

Significant unbiased hotels normally have a lot to stay on major of. Creating confident income and occupancy are at a wholesome stage, ensuring double bookings and cancellations are stored to a minimum amount, performing to enhance earnings metrics, retaining guests content, and remaining on prime of house routine maintenance and day by day operations certainly keeps issues chaotic.

Far too hectic in some cases, which sales opportunities to the will need for tech answers to ease the burden. This was the scenario for The Position.

“We were hunting for an stock management answer that would link a massive range of channels,” Aaron explained.

“We didn’t have substantially of a answer, it was a incredibly guide method.”

Enter SiteMinder.

Remarkable time personal savings with simple application

Stock administration has been a challenge tackled by SiteMinder for quite a few decades, supporting hoteliers get worthwhile time back again in their day and automate working day-to-working day tasks.

For Aaron, working with SiteMinder’s platform has made a substantial variance.

“SiteMinder is now taking care of around 1000 area nights each individual 7 days for the residence,” he reported. “This is about 20 or so hrs for each 7 days of guide inputting.”

With pretty much an full working day supplied back each and every 7 days, SiteMinder provides resorts like The Point a lot more flexibility to target on more substantial priorities, these types of as the guest experience or broader tactics.

New system promises further more optimisation

SiteMinder’s new platform gives hoteliers even far more handle more than their organization, with all functions integrated and centralised. This means extra insights, additional automation, and quicker conclusion building.

Aaron is searching ahead to looking at it in action.

“It really should deliver even greater effectiveness and present an improved overview of what is taking place,” he claimed. “Loading shots throughout channels from just one process sounds good far too.”

“I also like the option to provide value provides throughout the booking procedure. It looks like a just one-quit-shop.”

Thank you Aaron and maintain up the terrific operate at The Position Brisbane Resort!