Via Augusta maximizes its revenue with Beonprice and SiteMinder

Found in a historic making in the heart of Gràcia, one of the busiest districts in Barcelona, By way of Augusta withstood the pandemic by employing economical well being and security protocols and guaranteeing a trusted good quality assistance for their guests.

Providing a committed, approachable, and trustworthy working experience has always been the major priority for this lodge. By using Augusta has relied on the very same group for years—helping vacationers to truly feel as though they are in a household away from dwelling, as they come across the identical familiar helpful faces whenever they return to the metropolis.

“Our mission is to cater to our guests’ demands. To reach that, we have to strive so that our group has all the instruments and electrical power they need in purchase to supply the best achievable company. It’s as quick and complex as it seems.” Miguel Alba Castelló, Hotel Supervisor, explains.

Thanks to the seamless integration involving SiteMinder and Beonprice, the house has been able to execute precisely that, whilst improving each part of their resort administration technique. Beonprice has grow to be particularly important in optimizing their income administration system, boosting immediate bookings, and assisting them conserve useful time that they now make investments in nurturing guest interactions.

Putting ease, safety, and effectiveness very first

Being in a position to rely on the right applications is crucial for any lodging organization, specially in a journey location as common as Barcelona. The team at By way of Augusta experienced worked with other methods in advance of, but switching to BeOnPrice has saved a important volume of time in terms of hotel and income management.

“We applied to have two unique platforms and now we can handle all the things from 1 area. We just have to confirm the adjustments we want to make.”

Utilizing this RMS and SiteMinder’s capabilities has permitted Through Augusta to address two primary needs that earlier platforms did not satisfy: obtaining better cost suggestions and becoming equipped to instantly apply them just after obtaining reviewed and accepted the up-to-date charges. As teamwork is also essential for the hotel, they were seeking for a remedy that was handy and quick to use, so that any individual at the property could set up price variations anytime wanted.

Alba also highlights the high quality and swiftness of both of those platforms in terms of assistance and the common practical experience of utilizing their interfaces, which he describes as user-welcoming, clear-cut, and responsible. These techniques are safe and assure user facts privacy for customers and the house alike.

“We have not experienced a solitary issue ever since we began operating with them,” he claims. The integration system was an additional in addition. “It was way faster than we expected. We seen quite speedily that 1 of the motives both equally of these corporations are succeeding has to do with their way of approaching connectivity. There was usually at least a single qualified from just about every platform all set to aid us and the two moments we’ve experienced to call their groups to examine on some connections, they received almost everything sorted out for us in just a handful of hours.”

The great importance of boosting immediate bookings

Getting the most out of every stay to boost profitability is essential for any house. Direct bookings are a wonderful way of reducing dependency on 3rd-social gathering distribution channels and holding commissions less than manage. They also allow for hotels to own guest interactions, which are critical in crafting efficient revenue management approaches. Inspite of Barcelona’s broad resort providing and the existing struggles of the vacation field, By means of Augusta’s effects discuss for on their own:

‘‘It’s really hard to give a set amount for how substantially direct bookings have elevated in these kinds of a advanced interval, but I can validate we’ve witnessed a 20% development in the earlier few of a long time all through the weeks and months when the resort has been open.”

Alba has apparent assistance for people organizing to implement this technologies in their homes: “We have to get benefit of any tool that can support us streamline our daily responsibilities and operate our companies in the most productive way. Electronic answers like BeOnPrice or SiteMinder have verified to be excellent to manage our inventory and setting our fees. They are undoubtedly a have to-have for us!”