Hamak Hotels and SiteMinder – Case Study

Hamak Motels is an award winning functioning management enterprise for distinct hotels in Mexico and Latin The united states.

For far more than 20 years Hamak Hotels has challenged common luxury as a result of comfortable hospitality, and also managed the initial motels in Mexico to attain rates earlier mentioned $500 USD.

Earnings Supervisor Amanda Hernández is on hand at all situations to manage key functions throughout the portfolio.

“In 2022, we will open extra than 10 attributes, and in 2023 we will be present in 5 countries and 20 locations,” she stated. “That’s why it is so significant to have an effective platform like SiteMinder, so we can implement all the methods according to just about every house.”

With seven properties at this time on the books, Hamak works on making certainly special qualities that please all 5 senses of visitors, imploring them to return again and all over again.

SiteMinder addresses level administration and time worries

With seven houses to oversee, the everyday living of a income manager can get pretty challenging and too much time is normally dropped to organising charge buildings. This was the case for Amanda but she spelled out SiteMinder’s system immediately helped her conquer these issues.

“As I deal with distinct PMS’ with diverse charge buildings, SiteMinder helped me join all of them, and build and approve our price buildings more rapidly,” she stated.

“Now, if I want to utilize a restriction for a precise day, it will take me no additional than a moment and will save me a good deal of time with no distractions.”

Of training course, a tech answer is only as fantastic as the assistance powering the products. Amanda insists this is a single of the big positive aspects of a platform like SiteMinder.

“I’ve been blessed adequate to normally use SiteMinder. The workforce is always really helpful, driving me to the suitable answer. They train me and I use what I learn,” she stated.

“They’re also incredibly practical each time I want to join a new property to the PMS.”

SiteMinder’s new system opens up even a lot more possibilities

With SiteMinder’s new system producing it possible to handle whole lodge firms from 1 central place, Amanda is thrilled by the possibilities it unlocks.

“It will be extra efficient, with considerably less time taken to connect with other channels and programs,” she claimed. “A single, helpful navigation is the finest aspect to have!”

For peers in just the industry, Amanda had encouragement for any individual taking into consideration the SiteMinder platform.

“Do not overthink. SiteMinder is the simplest and best way to hook up with any channel.”

Thank you Amanda and maintain up the terrific get the job done Hamak Motels!