Helios Hotels increase direct bookings and revenue with one single tool

With idyllic destinations, ideal by the Mediterranean Sea in Spain,  Helios Lodges have created a new calming and nutritious proposal to provide a special experience, all these many thanks to a team that strives to the utmost every single working day to make the stay unforgettable.

Visitor knowledge is paramount for the workforce at Helios. Digitising Helios’ procedures applying SiteMinder’s open up lodge commerce system has been vital to making it possible for the small business to design and style holistic procedures centred all around guaranteeing just about every guest a personalised and frictionless client journey, from their to start with contact with the resort on the web, to the minute they look at out…and beyond. 

Elevated efficiencies direct to far better efficiency

Thanks to the digitisation and automation of their processes, Helios Accommodations now has a seamless workflow that integrates the PMS, reserving engine and the RMS.

Kris Vanaerschot, Main Industrial Officer at Helios Motels, states “Our former know-how supplier didn’t offer the probability of process automation or bi-directional integrations, but since we started off applying SiteMinder, the seamless relationship that the system features to our existing devices has allowed us to automate procedures and steer clear of any guide info entry. It is also helped us enhance efficiency throughout the board, for instance with regards to revenue administration.”

 Thanks to SiteMinder, we are now doing work significantly extra effectively. I have viewed an enhance in direct bookings, the income has amplified, and it has lowered human mistake. Doing my job is now much more fulfilling and a lot easier. Vanaerschot provides.

Technological know-how as a driver of guest gratification

By providing actual-time facts and automated alternatives which bypass manual procedures, SiteMinder’s platform has permitted Helios to respond nimbly when new alternatives and difficulties occur, which include surprising and quick alterations in the marketplace that impact bookings, and visitor choices and behaviours. In individual, the company underlines SiteMinder’s dynamic rates procedure as important to optimising on line gross sales. 

With SiteMinder’s help, Helios Hotels has managed to increase constructive testimonials for just about every of its four exclusive attributes together Spain’s Mediterranean coastline, therefore encouraging loyalty and brand name advocacy. This is just one example of what wonderful accommodation companies can reach when empowered by future generation technologies, aiding them meet up with and surpass the anticipations of today’s digitally savvy hotel visitors

Keep up the good operate Helios Accommodations!